DIY Pest Control Shipping & Delivery Policy

DIY Pest Control ships from warehouse locations in Georgia and Arizona to provide fast and reliable delivery throughout the United States.

Free Standard Shipping via Amazon, UPS, or USPS!

• Free standard shipping is available within the lower 48 states only.
• Orders with free shipping will be sent using the fastest standard delivery option available for your area.
• Address Requirements: Please make sure your address can receive deliveries from Amazon, UPS, and/or USPS.
• If you require a specific carrier or shipping service, please contact us before placing your order. Additional charges may apply.

Want Faster Delivery?

We offer UPS Ground, UPS Next Day Air, and UPS 2nd Day Air shipping for an additional cost.

• Processing Days: Orders are processed Monday through Friday only, excluding weekends and holidays.
• Order Cutoff: All expedited orders must be placed before 1:00 PM ET for same-day processing.
• Delivery Guarantees: UPS is not currently guaranteeing expedited delivery times, so arrival dates cannot be guaranteed.
• Shipping Restrictions: Aerosol products ship by ground only and cannot be sent by air due to shipping regulations.

Questions about shipping or costs? Email us at DIY Info or call 1-800-476-3368.

Special State Restrictions

Some products we sell are subject to additional state regulations and may have shipping or use restrictions beyond Federal EPA requirements. These restrictions can apply to certain insecticides, rodenticides, aerosols, concentrates, and professional-use products.

Any state-specific purchase limitations or use restrictions will be noted on the product page. While we work to keep this information current and accurate, it is the customer’s responsibility to confirm that a product can be purchased and used in their state.

Please review your state’s regulations before ordering.

Address Corrections and Wrong Address Charges

Please review your shipping address carefully before submitting your order.

• Address change fee: Once an order has been shipped, any request to change or correct the address is subject to a $15 carrier correction fee.
• If a carrier charges additional fees due to an incorrect or incomplete address, those charges, along with the $15 carrier correction fee, will be passed on to you.
• If an incorrect address results in delivery to a location where the package cannot be recovered, a full reorder may be required at your expense.

Shipping Refund Policy

Upgraded shipping options

• Shipping charges for any upgraded delivery services are non-refundable if an order is returned.

Delivery delays

• Shipping charges will not be refunded for delays caused by factors beyond our control, including severe weather, carrier holidays, or incorrect or incomplete shipping addresses.
• Please review the shipping and processing exceptions below for additional details.

Shipping and Processing Exceptions

• All shipping addresses are verified. Incomplete or incorrect addresses, including missing apartment or suite numbers, may delay processing or delivery.
• Addresses must be deliverable by both USPS and UPS. PO Boxes may cause delays when a street address is required.
• Delivery timelines may be impacted by severe weather conditions or carrier-observed holidays.
• If an item is on backorder, we will notify you by email with the estimated ship date.

Can I Cancel an Order?

Once processing has begun, an order can not be canceled. Call 1-800-476-3368 (Monday through Friday, 8:00 AM to 5:00 PM ET), and we will assist if possible.

Damage or Loss Claims

If your order is damaged or lost in transit, please contact us immediately at Shipping Claims or call 1-800-476-3368 so we can assist with a replacement.

DIY Pest Control Shipping and Delivery Policy

DIY Pest Control ships from warehouse locations in Georgia and Arizona to provide fast and reliable delivery throughout the United States.

Shipping Locations and Order Processing

• Orders are processed and shipped Monday through Friday, excluding holidays.
• Weekends and holidays are not counted as processing or shipping days.
• Estimated transit times do not include order processing time.
• All shipments are insured at no additional cost.
• We do not currently ship internationally, to U.S. territories, or to APO/FPO addresses.

Free Standard Shipping via Amazon, UPS, or USPS

• Free standard shipping is available within the lower 48 states only.
• Free-shipping orders are sent using the fastest standard delivery option available for the destination.
• The carrier may be Amazon Shipping, UPS, or USPS.
• Address Requirements: Please make sure your shipping address can receive deliveries from Amazon Shipping, UPS, and/or USPS.
• If you require a specific carrier or shipping service, please contact us before placing your order. Additional shipping charges may apply.

UPS Ground Shipping

UPS Ground is available as a shipping option at checkout. Delivery time is based on the destination, warehouse location, order processing time, and carrier transit schedule.

UPS Ground is not considered an expedited shipping service. Aerosol products and other restricted items must be shipped by ground.

Expedited Shipping Options

For an additional charge, expedited shipping options may include UPS Next Day Air and UPS 2nd Day Air.

• Processing Days: Expedited orders are processed Monday through Friday, excluding holidays.
• Order Cutoff: Expedited orders must be placed before 1:00 PM ET for same-day processing.
• Delivery Estimates: Carrier delivery dates are estimates and may be affected by weather, holidays, service interruptions, or other circumstances beyond our control.
• Restricted Products: Aerosols and other regulated products cannot be shipped by air and must travel by ground service.

Questions about shipping options or costs? Email info@diypestcontrol.com or call 1-800-476-3368.

State and Product Shipping Restrictions

Some products are subject to state regulations or carrier restrictions beyond federal EPA requirements. Restrictions may apply to certain pesticides, rodenticides, aerosols, concentrates, professional-use products, batteries, and other regulated items.

Any known purchase or shipping restrictions will be noted on the individual product page. Customers are responsible for confirming that a product may be legally purchased and used in their state.

Please review the product page and your state regulations before ordering.

Shipping Address Requirements

Please review your complete shipping address carefully before submitting your order. Include all required apartment, suite, unit, building, or business information.

• Incorrect or incomplete addresses may delay order processing and delivery.
• Some products or shipping services require a physical street address.
• PO Boxes may not be eligible for certain carriers, products, or shipping services.
• The shipping address must be able to receive packages from the carrier selected for the order.

Address Corrections and Additional Charges

• Once an order has shipped, a request to change or correct the delivery address is subject to a $15 carrier correction fee.
• Any additional carrier fees caused by an incorrect or incomplete address will be charged to the customer.
• If a package is delivered to an incorrect address provided with the order and cannot be recovered, a new order may be required at the customer’s expense.

Shipping and Delivery Delays

Delivery dates are estimates and may be affected by circumstances outside our control, including severe weather, carrier delays, holidays, service interruptions, incorrect addresses, and regional delivery conditions.

• Shipping charges are not refundable for delays caused by circumstances outside our control.
• If an item is on backorder, we will contact you by email with additional information or an estimated shipping date.
• Carrier tracking information may take time to update after an order leaves our warehouse.

Shipping Refund Policy

• Charges paid for UPS Ground, expedited delivery, or another upgraded shipping service are non-refundable if an order is returned.
• Original shipping charges are not refundable when a delivery is delayed by weather, carrier conditions, holidays, an incorrect address, or another circumstance outside our control.
• Additional shipping charges may apply if an order is returned to us because the address was incorrect, incomplete, refused, or undeliverable.

Can I Cancel My Order?

Once order processing has begun, an order may not be eligible for cancellation. Please call 1-800-476-3368 as soon as possible, Monday through Friday from 8:00 AM to 5:00 PM ET, and we will assist you if the order has not already entered the shipping process.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can review the shipment and assist with a replacement or carrier claim.

Email info@diypestcontrol.com or call 1-800-476-3368 for assistance.

DIY Pest Control Shipping & Delivery Policy

Two Shipping Locations

DIY Pest Control ships from two locations in Georgia and Arizona to provide fast, reliable delivery nationwide.

We’re sorry, but at this time, we do not ship internationally, to U.S. territories and/or to APO/FPO addresses.

Orders ship Monday through Friday only. Weekend delivery is not available, and weekends are not counted as shipping days. All shipments are fully insured at no additional cost.

Free Standard Shipping via Amazon, UPS, or USPS!

• Free standard shipping is available within the lower 48 states only.
• Orders with free shipping will be sent using the fastest standard delivery option available for your area.
• Address Requirements: Please make sure your address can receive deliveries from Amazon, UPS, and/or USPS.
• If you require a specific carrier or shipping service, please contact us before placing your order. Additional charges may apply.

Want Faster Delivery?

We offer expedited shipping options such as Next Day Air, 2nd Day Air, and 3 Day Select for an additional cost.

• Processing Days: Orders are processed Monday through Friday only, excluding weekends and holidays.
• Order Cutoff: All expedited orders must be placed before 1:00 PM ET for same-day processing.
• Delivery Guarantees: UPS is not currently guaranteeing expedited delivery times, so arrival dates cannot be guaranteed.
• Shipping Restrictions: Aerosol products ship by ground only and cannot be sent by air due to shipping regulations.

Questions about shipping or costs? Email us at DIY Info or call 1-800-476-3368.

Special State Restrictions

Some products we sell are subject to additional state regulations and may have shipping or use restrictions beyond Federal EPA requirements. These restrictions can apply to certain insecticides, rodenticides, aerosols, concentrates, and professional-use products.

Any state-specific purchase limitations or use restrictions will be noted on the product page. While we work to keep this information current and accurate, it is the customer’s responsibility to confirm that a product can be purchased and used in their state.

Please review your state’s regulations before ordering.

Address Corrections and Wrong Address Charges

Please review your shipping address carefully before submitting your order.

• Address change fee: Once an order has been shipped, any request to change or correct the address is subject to a $15 carrier correction fee.
• If a carrier charges additional fees due to an incorrect or incomplete address, those charges, along with the $15 carrier correction fee, will be passed on to you.
• If an incorrect address results in delivery to a location where the package cannot be recovered, a full reorder may be required at your expense.

Shipping Refund Policy

Upgraded shipping options

• Shipping charges for any upgraded delivery services are non-refundable if an order is returned.

Delivery delays

• Shipping charges will not be refunded for delays caused by factors beyond our control, including severe weather, carrier holidays, or incorrect or incomplete shipping addresses.
• Please review the shipping and processing exceptions below for additional details.

Shipping and Processing Exceptions

• All shipping addresses are verified. Incomplete or incorrect addresses, including missing apartment or suite numbers, may delay processing or delivery.
• Addresses must be deliverable by both USPS and UPS. PO Boxes may cause delays when a street address is required.
• Delivery timelines may be impacted by severe weather conditions or carrier-observed holidays.
• If an item is on backorder, we will notify you by email with the estimated ship date.

Can I Cancel an Order?

Once processing has begun, an order can not be canceled. Call 1-800-476-3368 (Monday through Friday, 8:00 AM to 5:00 PM ET), and we will assist if possible.

Damage or Loss Claims

If your order is damaged or lost in transit, please contact us immediately at Shipping Claims or call 1-800-476-3368 so we can assist with a replacement.